Customer Feedback 2011
Every customer that visits an FSC centre gets the opportunity to provide feedback about their stay. The below table shows the average scores given for a number of key criteria across all FSC centres during 2011.
|
Pre-course service & information |
4.64 out of 5 |
|
Friendliness/helpfulness of staff |
4.84 out of 5 |
|
Quality of tuition in classroom |
4.78 out of 5 |
|
Quality of education facilities/equipment |
4.59 out of 5 |
|
Attention to H&S issues |
4.74 out of 5 |
|
Workroom facilities |
4.56 out of 5 |
|
Overall standard of food |
4.52 out of 5 |
|
Overall standard of accommodation |
4.42 out of 5 |
|
Value for money |
4.65 out of 5 |
|
Overall impression of visit |
4.74 out of 5 |
