Terms and conditions relating to www.field-studies-council.org/shop/

A – Online shops Terms and Conditions for use of: www.field-studies-council.org/shop/

B – eBook download terms and conditions

C – Books & merchandise sales terms and conditions

D – Delivery policy (excluding eBooks) 

For information on Data Protection and Privacy see: www.field-studies-council.org/about-us/data-protection/

A – Online shops Terms and Conditions for use of: www.field-studies-council.org/shop/

A.1. Introduction

A.1.1 These terms and conditions shall govern your use of our website www.field-studies-council.org/shop/;

A.1.2 By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

A.1.3 If you register with our website or make a purchase on our website, we will ask you to expressly agree to these terms and conditions.

A.1.4 You must be at least 18 years of age to use our website shop; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.

A.2 Copyright notice

A.2.1 Copyright © 2025 Field Studies Council

A.2.2 Subject to the express provisions of these terms and conditions:

(a) we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and

(b) all the copyright and other intellectual property rights in our website and the material on our website are reserved.

A.3 Permission to use website

A.3.1 You may:

(a) view pages from our website in a web browser;

(b) download pages from our website for caching in a web browser;

(c) print pages from our website for your own personal and non-commercial use, providing that such printing is not systematic or excessive;

(d) stream audio and video files from our website subject to the other provisions of these terms and conditions:

A.3.2 Unless you own or control the relevant rights in the material, you must not:

(a) republish material from our website (including republication on another website);

(b) sell, rent or sub-license material from our website;

(c) show any material from our website in public;

(d) exploit material from our website for a commercial purpose; or

(e) redistribute material from our website.

A.3.3 We reserve the right to suspend or restrict access to our website, to areas of our website and/or to functionality upon our website. We may, for example, suspend access to the website during server maintenance or when we update the website. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on the website.

A.4 Misuse of website

A.4.1 You must not:

(a) use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability, accessibility, integrity or security of the website;

(b) use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

(c) hack or otherwise tamper with our website;

(d) probe, scan or test the vulnerability of our website without our permission;

(e) circumvent any authentication or security systems or processes on or relating to our website;

(f) use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;

A.5 Products

A.5.1 We sell both Digital Products (e.g. ebooks) for download and physical Products (e.g. books, gifts, merchandise) for delivery by post.

A.5.2 The advertising of digital products and products on our website constitutes an “invitation to treat” rather than a contractual offer.

A.5.3 We may periodically change the digital products and products available on our website, and we do not undertake to continue to supply any particular product or digital product.

A.5.4 It is possible that prices stated on our website may be stated incorrectly. We will verify prices as part of our sale procedures so that the correct price will be notified to you before the contract comes into force.

A.5.5 Save to the extent expressly provided otherwise, these terms and conditions shall not govern the sale, purchase or licensing of our Digital Products, or any other matters relating to our digital products. The sale and purchase of digital products through our website, and the licensing of those digital products, will be subject to eBook download terms and conditions and we will ask you to agree to the terms of that document each time you make a purchase on our website.

A.5.6 The sale and purchase of Products through our website will be subject to Books & merchandise sales terms and conditions, and we will ask you to agree to the terms of this/these documents each time you make a purchase on our website.

A.6 Registration and accounts

A.6.1 To be eligible for an account on our website under this Section 6, you must at least 18 years of age;

A.6.2 You may register for an account with our website by completing and submitting your details, and choosing a password at the basket checkout;

A.6.3 You must not allow any other person to use your account to access the website.

A.6.4 You must keep your password confidential.

A.7  Limited warranties

A.7.1 We do not warrant or represent:

(a) the completeness or accuracy of the information published on our website;

(b) that the material on the website is up to date;

(c) that the website will operate without fault; or

(d) that the website or any service on the website will remain available.

A.7.2 We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.

A.7.3 To the maximum extent permitted by applicable law and subject to Section 8.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.

A.8 Limitations and exclusions of liability

A.8.1 Nothing in these terms and conditions will:

(a) limit or exclude any liability for death or personal injury resulting from negligence;

(b) limit or exclude any liability for fraud or fraudulent misrepresentation;

(c) limit any liabilities in any way that is not permitted under applicable law; or

(d) exclude any liabilities that may not be excluded under applicable law.

A.8.2 The limitations and exclusions of liability set out in this Section A.8 and elsewhere in these terms and conditions:

(a) are subject to Section A.8.1; and

(b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.

A.8.3 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

A.9 Third party websites

A.9.1 Our website includes hyperlinks to other websites owned and operated by third parties; such hyperlinks are not recommendations.

A.9.2 We have no control over third party websites and their contents, and subject to Section A.8.1 we accept no responsibility for them or for any loss or damage that may arise from your use of them.

A.10 Variation

A.10.1 We may revise these terms and conditions from time to time.

A.10.2 The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions

A.11  Assignment

A.11.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.

A.11.2 You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.

A.12 Severability

A.12.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

A.12.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

A.13 Third party rights

A.13.1 A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.

A.13.2 The exercise of the parties’ rights under a contract under these terms and conditions is not subject to the consent of any third party.

A.14  Entire agreement

A.14.1 Subject to Section A.8.1, these terms and conditions, together with our data protection, privacy and cookies policies (www.field- studies-council.org/about-us/data-protection/) shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.

A.15  Law and jurisdiction

A.15.1 These terms and conditions shall be governed by and construed in accordance with English law.

A.15.2 Any disputes relating to these terms and conditions shall be subject to the non-exclusive jurisdiction of the courts of England.

A.16  Our details

A.16.1 This website is owned and operated by Field Studies Council

A.16.2 Field Studies Council is a Limited Company (trading as Field Studies Council and FSC Trading Limited), registered in England and Wales under registration number No.412621; and a registered Charity (England and Wales No.313364 and Scotland SC039870C).

A.16.3 Our VAT number is GB410837615

A.16.4 Our registered office is at Field Studies Council, Head Office, Preston Montford, Montford Bridge, Shrewsbury SY4 1HW, UK.

A.16.5 You can contact us:

(a) by email, using [email protected]

(c)  by phone 01952 208910

(b) by post, to: Field Studies Council Publications, Unit C1 Stafford Park 15, Telford TF3 3BB, UK.

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B – eBook download terms and conditions

B.1 Introduction

B.1.1 These terms and conditions shall govern the sale and supply of downloadable eBooks through our website, and the use of those ebooks.

B.1.2 You will be asked to give your express agreement to these terms and condition before you place an order on our website.

B.2 Interpretation

B.2.1 In these terms and conditions:

(a) “we” means Field Studies Council and

(b) “you” means our customer or prospective customer, and “us”, “our” and “your” should be construed accordingly.

(c) “eBooks” means those eBooks that are available for purchase on our website; and

(d) “your eBooks” means any such eBooks that you have purchased through our website (including any enhanced or upgraded version of the eBooks that we may make available to you from time to time).

B.3 Order process

B.3.1 The advertising of eBooks on our website constitutes an “invitation to treat” rather than a contractual offer.

B.3.2 No contract will come into force between you and us unless and until we accept your order in accordance with the procedure set out in this Section B.3.

B.3.3 You are deemed to place an order with us by ordering via our online checkout process. Add eBooks you wish to purchase to the basket. You will have the opportunity to identify and correct input errors prior to making your order by checking and editing and updating the basket. Then proceed to checkout to login or create an account and to place payment. We will send you an email order acknowledgement.

B.3.4 Our eBooks are available for immediate download. When purchasing an eBook available for immediate download, by ticking to confirm you agree with our terms and conditions and clicking on the ‘Place order” button, you confirm that you agree that such eBook should be downloaded immediately, and within 72 hours, and you agree that your rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 to cancel the order within the 14 day Cooling Off Period shall not apply. Should you not wish to waive your rights under these Regulations in respect of such Digital Goods then you should not proceed with the purchase.

B.4 Prices

B.4.1 Our prices are quoted on our website.

B.4.2 We will from time to time change the prices quoted on our website, but this will not affect contracts that have previously come into force.

B.4.3 All amounts stated in these terms and conditions or on our website are stated inclusive of VAT.

B.5 Payments

B.5.1 You must, during the checkout process, pay the prices of the eBooks you order.

B.5.2 Payments may be made by any of the permitted methods specified on our website from time to time, usually credit or debit card.

B.5.3 If you make an unjustified credit card, debit card or other charge-back then you will be liable to pay us, within 7 days following the date of our written request:

(a) an amount equal to the amount of the charge-back;

(b) all third party expenses incurred by us in relation to the charge-back;

(c) an administration fee of GBP 25.00 including VAT; and

(d) all our reasonable costs, losses and expenses incurred in recovering the amounts referred to in this Section B.5.3 (including without limitation legal fees and debt collection fees),

and for the avoidance of doubt, if you fail to recognise or fail to remember the source of an entry on your card statement or other financial statement, and make a charge-back as a result, this will constitute an unjustified charge-back for the purposes of this Section B.5.3

B.6  Licensing of eBooks

B.6.1 We will supply your eBooks to you in the format or formats specified on our website, and by such means and within such periods as are specified on our website.

B.6.2 Subject to your payment of the applicable price and compliance with these terms and conditions, we grant to you a worldwide, non-exclusive, non-transferable licence to make any use of your eBooks permitted by Section B.6.3, providing that you must not in any circumstances make any use of your eBooks that is prohibited by Section B.6.4.

B.6.3 The “permitted uses” of your eBooks are:

(a) downloading a copy of each of your eBooks;

(b) making, storing and viewing copies of your ebooks on not more than 3 devices (e.g. a desktop computer, laptop and eBook reader);

(d)  printing a single copy of each of your eBooks solely for your own use.

B.6.4 The “prohibited uses” of your downloads are:

(a) the publication, sale, licensing, sub-licensing, renting, transferring, transmission, broadcasting, distribution or redistribution of any ebook (or part thereof) in any format;

(b) the editing, modification, adaptation or alteration of any eBook (or part thereof), and the creation of any derivative work incorporating any download (or part thereof);

(c) the use of any eBook (or part thereof) in any way that is unlawful or in breach of any person’s legal rights under any applicable law, or in any way that is offensive, indecent, discriminatory or otherwise objectionable;

(d) the use of any eBook (or part thereof) to compete with us, whether directly or indirectly;

(f)  the circumvention or removal of, or any attempt to circumvent or remove, the technological measures applied to any eBook for the purpose of preventing unauthorised use.

B.7  Returns

B7.1  When purchasing an eBook available for immediate download, by ticking to show you agree with the terms and conditions and clicking on the ‘Checkout Now’ button, you confirm that you agree that such eBook should be downloaded immediately, and within 72 hours, and you agree that your rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 to cancel the order within the 14 day Cooling Off Period shall not apply.

B7.1  If your eBook is defective, please contact us via email: [email protected] and we will try and resolve the issue.

We may refund you the cost of defective eBook at our sole discretion.

B.8 Warranties and representations

B.8.1 You warrant and represent to us that:

(a) you are legally capable of entering into binding contracts;

(b) you have full authority, power and capacity to agree to these terms and conditions; and

(c) all the information that you provide to us in connection with your order is true, accurate, complete, current and non- misleading.

B.8.2 We warrant to you that your eBooks will be supplied to you with reasonable care and skill.

B.8.3 All of our warranties and representations relating to ebooks are set out in these terms and conditions. To the maximum extent permitted by applicable law and subject to Section B.9.1, all other warranties and representations are expressly excluded.

B.9 Limitations and exclusions of liability

B.9.1 Nothing in these terms and conditions will:

(a) limit or exclude any liability for death or personal injury resulting from negligence;

(b) limit or exclude any liability for fraud or fraudulent misrepresentation;

(c) limit any liabilities in any way that is not permitted under applicable law; or

(d) exclude any liabilities that may not be excluded under applicable law,

and, if you are a consumer, your statutory rights will not be excluded or limited by these terms and conditions, except to the extent permitted by law.

B.9.2 The limitations and exclusions of liability set out in this Section B.9 and elsewhere in these terms and conditions:

(a) are subject to Section B.9.1; and

(b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.

B.9.3 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

B.10 Variation

B.10.1 We may revise these terms and conditions from time to time by publishing a new version on our website.

B.10.2 A revision of these terms and conditions will apply to contracts entered into at any time following the time of the revision, but will not affect contracts made before the time of the revision.

B.11 Assignment

B.11.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.

B.11.2 You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.

B.12 No waivers

B.12.1 No breach of any provision of a contract under these terms and conditions will be waived except with the express written consent of the party not in breach.

B.12.2 No waiver of any breach of any provision of a contract under these terms and conditions shall be construed as a further or continuing waiver of any other breach of that provision or any breach of any other provision of that contract.

B.13 Severability

B.13.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

B.13.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

B.14 Third party rights

B.14.1 A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.

B.14.2 The exercise of the parties’ rights under a contract under these terms and conditions is not subject to the consent of any third party.

B.15 Entire agreement

B.15.1 Subject to Section B.9.1, these terms and conditions shall constitute the entire agreement between you and us in relation to the sale and purchase of our downloads and the use of those downloads, and shall supersede all previous agreements between you and us in relation to the sale and purchase of our downloads and the use of those downloads.

B.16 Law and jurisdiction

16.1 These terms and conditions shall be governed by and construed in accordance with English law.

B.16.2  Any disputes relating to these terms and conditions shall be subject to the non-exclusive jurisdiction of the courts of England.

B.17 Statutory and regulatory disclosures

B.17.1 We will not file a copy of these terms and conditions specifically in relation to each user or customer and, if we update these terms and conditions, the version to which you originally agreed will no longer be available on our website. We recommend that you consider saving a copy of these terms and conditions for future reference.

B.17.2 These terms and conditions are available in the English language only.

B.18  Our details

18.1 This website is owned and operated by Field Studies Council.

18.2 Field Studies Council is a Limited Company (trading as Field Studies Council and FSC Trading Limited) registered in England and Wales under registration number No.412621; and a registered Charity (England and Wales No.313364 and Scotland SC039870C).

18.3 Our VAT number is GB410837615.

18.4 Our registered office is at Field Studies Council, Head Office, Preston Montford, Montford Bridge, Shrewsbury SY4 1HW, UK.

18.5 You can contact us:

(a) by email, using [email protected]

(c)  by phone 01952 208910

(b) by post, to: Field Studies Council Publications, Unit C1, Stafford Park 15, Telford TF3 3BB, UK.

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C – Books & merchandise sales terms and conditions

C.1 Introduction

C.1.1 These terms and conditions shall govern the sale and purchase of products (excluding eBooks) through our website.

C.1.2 You will be asked to give your express agreement to these terms and conditions before you place an order on our website.

C.1.3 This document does not affect any statutory rights you may have as a consumer (such as rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or the Consumer Rights Act 2015).

C.2 Interpretation

C.2.1 In these terms and conditions:

(a) “we” means Field Studies Council and

(b) “you” means our customer or prospective customer, and “us”, “our” and “your” should be construed accordingly.

C.3 Order process

C.3.1 The advertising of products on our website constitutes an “invitation to treat” rather than a contractual offer.

C.3.2 No contract will come into force between you and us unless and until we accept your order in accordance with the procedure set out in this Section 3.

C.3.3 You are deemed to place an order with us by ordering via our online checkout process. Add the products you wish to purchase to the basket. You will have the opportunity to identify and correct input errors prior to making your order by checking and editing and updating the basket. Then proceed to checkout to login or create an account and to place payment. We will send you an email order acknowledgement (at which point your order will become a binding contract).

C.4 Products

C.4.1 The following types of products are or may be available on our website from time to time: wildlife, nature and environment books and guides; wildlife gifts and merchandise (eBooks, if available, are covered by B – eBook download terms and conditions).

C.4.2 We may periodically change the products available on our website, and we do not undertake to continue to supply any particular product.

C.5 Prices

C.5.1 Our prices are quoted on our website.

C.5.2 We will from time to time change the prices quoted on our website, but this will not affect contracts that have previously come into force.

C.5.3 All amounts stated in these terms and conditions or on our website are stated inclusive of VAT (where applicable).

C.5.4 It is possibe that prices stated on our website may be stated incorrectly. We will verify prices as part of our sale procedures so that the correct price will be notified to you before the contract comes into force.

C.5.5 In addition to the price of the products, you may have to pay a delivery charge, which will be notified to you before the contract of sale comes into force (for delivery costs see Delivery policy).

C.6 Payments

C.6.1 You must, during the checkout process, pay the prices of the products you order.

C.6.2 Payments may be made by any of the permitted methods specified on our website from time to time, usually credit or debit card.

C.6.3 If you fail to pay to us any amount due under these terms and conditions in accordance with the provisions of these terms and conditions, then we may withhold the products ordered and/or by written notice to you at any time cancel the contract of sale for the products.

C.6.4 If you make an unjustified credit card, debit card or other charge-back then you will be liable to pay us, within 7 days following the date of our written request:

(a) an amount equal to the amount of the charge-back;

(b) all third party expenses incurred by us in relation to the charge-back;

(c) an administration fee of GBP 25.00 including VAT; and

(d) all our reasonable costs, losses and expenses incurred in recovering the amounts referred to in this Section C.6.4 (including without limitation legal fees and debt collection fees),

and for the avoidance of doubt, if you fail to recognise or fail to remember the source of an entry on your card statement or other financial statement, and make a charge-back as a result, this will constitute an unjustified charge-back for the purposes of this Section C.6.4.

C.7 Deliveries

C.7.1 Our policies and procedures relating to the delivery of products are set out Delivery Policy.

C.8 Distance contracts: cancellation right for products (excluding eBooks)

C.8.1 This Section C.8 applies if and only if you offer to contract with us, or contract with us, as a consumer – that is, as an individual acting wholly or mainly outside your trade, business, craft or profession.

C.8.2 You may cancel a contract for products (excluding ebooks) entered into with us through our website at any time within the period:

(a) beginning upon the submission of your offer; and

(b) ending at the end of 14 days after the day on which the products come into the physical possession of a person identified in the delivery address.

C.8.3 In order to cancel a contract on the basis described in this Section C.8, you must inform us of your decision by emailing your cancellation request to [email protected], clearly stating name, address and order reference. Or by telephoning during office hours 01952 208910.

C.8.4 If you cancel a contract on the basis described in this Section C.8, you must send the products back to us at: Field Studies Council Publications, Unit C1 Stafford Park 15, Telford TF3 3BB, no later than 14 days after the day on which you inform us of your decision to cancel the contract. You must pay the direct cost of returning the products.

C.8.5 If you cancel an order in accordance with this Section C.8, you will receive a refund of the amount you paid to us in respect of the order excluding the costs of delivery to you, except:

(a) if the order has not yet been packed and processed for dispatch then postage and packing may also be refunded;

(b) If your order includes ebooks the cost of this will not be refunded (as stated in E-book download terms and conditions) and

(c) as otherwise provided in this Section C.8.

C.8.6 If the value of the products returned by you is diminished by any amount as a result of the handling of those products by you beyond what is necessary to establish the nature, characteristics and functioning of the products, we may recover that amount from you up to the contract price. We may recover that amount by deducting it from any refund due to you or require you to pay that amount direct to us.

C.8.7 We will refund money using the same method used to make the payment, unless you have expressly agreed otherwise. In any case, you will not incur any fees as a result of the refund.

C.8.8 We will process a refund due to you as a result of a cancellation on the basis described in this Section C.8 within the period of 14 days after the day on which we receive the returned products (or if the products have not been despatched at the time of cancellation we will process a refund within the period of 14 days after the day on which we are informed of the cancellation).

C.8.9 You will not have any right to cancel a contract as described in this Section C.8 insofar as the contract relates to:

(a) ebooks which are covered by E-book download terms and conditions;

(b) the supply of any sealed audio recordings, sealed video recordings or sealed computer software which have been unsealed by you;

(c) any product personalised or adapted for you.

C.9 Risk and ownership

C.9.1 The products you purchase from us will be at your risk from the time that they come into your physical possession or the physical possession of a person identified by you to take possession of the products.

C.9.2 Ownership of a product that you purchase from us will pass to you upon the later of:

(a) delivery of the product; and

(b) receipt by us in cleared funds of all amounts due in respect of the product (including delivery charges).

C.9.3 Until ownership of a product has passed to you, you will possess the product as our fiduciary agent and bailee.

C.9.4 If you are business customer, then until ownership of a product has passed to you:

(a) you must store the product separately from other goods; and

(b) you must ensure that the product is clearly identifiable as belonging to us.

C.10 Warranties and representations

C.10.1 You warrant and represent to us that:

(a) you are legally capable of entering into binding contracts;

(b) you have full authority, power and capacity to agree to these terms and conditions;

(c) all the information that you provide to us in connection with your order is true, accurate, complete and non-misleading; and

(d) you will be able to take delivery of the products in accordance with these terms and conditions and our delivery policy.

C.10.2 We warrant to you that:

(a) we have the right to sell the products that you buy;

(b) the products we sell to you are sold free from any charge or encumbrance, except as specified in these terms and conditions;

(c) you shall enjoy quiet possession of the products you buy, except as specified in these terms and conditions;

(d) the products you buy will correspond to any description published on our website; and

(e) the products you buy will be of satisfactory quality.

C.10.3 All of our warranties and representations relating to the supply of products are set out in these terms and conditions. To the maximum extent permitted by applicable law and subject to Section C.11.1, all other warranties and representations are expressly excluded.

C.11 Limitations and exclusions of liability

C.11.1 Nothing in these terms and conditions will:

(a) limit or exclude any liability for death or personal injury resulting from negligence;

(b) limit or exclude any liability for fraud or fraudulent misrepresentation;

(c) limit any liabilities in any way that is not permitted under applicable law; or

(d) exclude any liabilities that may not be excluded under applicable law,

and, if you are a consumer, your statutory rights will not be excluded or limited by these terms and conditions, except to the extent permitted by law.

C.11.2 The limitations and exclusions of liability set out in this Section C.11 and elsewhere in these terms and conditions:

(a) are subject to Section C.11.1; and

(b) govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.

C.11.3 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

C.11.4 Our aggregate liability to you in respect of any contract to purchase products from us under these terms and conditions shall not exceed the greater of the total amount paid and payable to us under the contract.

C.12 Order cancellation

C.12.1 We may cancel a contract under these terms and conditions immediately, by giving you written notice of termination, if you fail to pay, on time and in full, any amount due to us under that contract.

C.12.4  We may cancel a contract under these terms and conditions by written notice to you if we are prevented from fulfilling that contract by any event beyond our reasonable control, including without limitation any unavailability of raw materials, components or products, or any power failure, industrial dispute affecting any third party, governmental regulations, fire, flood, disaster, riot, terrorist attack or war.

C.14 Scope

C.14.1 These terms and conditions shall not constitute or effect any assignment or licence of any intellectual property rights.

C.14.2 These terms and conditions shall not govern the licensing of works (including software and literary works) comprised or stored in products.

C.14.3 These terms and conditions shall not govern the provision of any services by us or any third party in relation to the products (other than delivery services).

C.15 Variation

C.15.1 We may revise these terms and conditions from time to time by publishing a new version on our website.

C.15.2 A revision of these terms and conditions will apply to contracts entered into at any time following the time of the revision, but will not affect contracts made before the time of the revision.

C.16 Assignment

C.16.1 You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.

C.16.2 You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.

C.17 No waivers

C.17.1 No breach of any provision of a contract under these terms and conditions will be waived except with the express written consent of the party not in breach.

C.17.2 No waiver of any breach of any provision of a contract under these terms and conditions shall be construed as a further or continuing waiver of any other breach of that provision or any breach of any other provision of that contract.

C.18 Severability

C.18.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

C.18.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

C.19 Third party rights

C.19.1 A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.

C.19.2 The exercise of the parties’ rights under a contract under these terms and conditions is not subject to the consent of any third party.

C.20 Entire agreement

C.20.1 Subject to Section C11.1, these terms and conditions, together with our Delivery policy constitute the entire agreement between you and us in relation to the sale and purchase of our products and shall supersede all previous agreements between you and us in relation to the sale and purchase of our products.

C.21 Law and jurisdiction

C.21.1 These terms and conditions shall be governed by and construed in accordance with English law.

C.21.2 Any disputes relating to these terms and conditions shall be subject to the non-exclusive jurisdiction of the courts of England.

C.22 Statutory and regulatory disclosures

C.22.1 We will not file a copy of these terms and conditions specifically in relation to each user or customer and, if we update these terms and conditions, the version to which you originally agreed will no longer be available on our website. We recommend that you consider saving a copy of these terms and conditions for future reference.

C.22.2     These terms and conditions are available in the English language only. (You may have to pay may import charges in your country).

C.23 Our details

Receipt and signature

C.23.1 This website is owned and operated by Field Studies Council.

C.23.2 Field Studies Council is a Limited Company (trading as Field Studies Council and FSC Trading Limited) registered in England and Wales under registration number No.412621; and a registered Charity (England and Wales No.313364 and Scotland SC039870C).

C.23.3 Our VAT number is GB410837615.

C.23.4 Our registered office is at Field Studies Council, Head Office, Preston Montford, Montford Bridge, Shrewsbury SY4 1HW, UK.

C.23.5 You can contact us:

(a) by email, using [email protected]

(c)  by phone 01952 208910

(b) by post, to: Field Studies Council Publications, Unit C1 Stafford Park 15, Telford TF3 3BB, UK.

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D – Delivery policy (excluding eBooks)

D.1 Introduction

D.1.1 In this policy we set out details of the delivery methods, periods and charges that apply to orders for our products (excluding ebooks) made through our website (and for orders by telephone, email or post).

D.1.2 This policy shall not create legally enforceable rights and obligations; rather, our usual practice in relation to the delivery of products is indicated in this policy.

D.2 Free delivery

D.2.1 We offer free to mainland UK addresses (excluding remote and offshore) on all orders over GBP £200 (including VAT).

D.2.2 All other orders will be subject to delivery charges as detailed in Section D.5.

D.3 Geographical limitations

D.3.1 We will usually be able to deliver to England, Scotland, Wales and Northern Ireland;

D.3.2 We will usually be able to deliver to other areas outside the UK. You are responsible for paying any additional import charges in your country.

D.4 Delivery methods and periods

D.4.1 UK orders: Smaller orders are sent by Royal Mail 2nd Class Post. Larger orders are sent by courier, and may require a signature.

D.4.2 UK orders: Orders are usually despatched within 3 days. Allow 7-10 days for delivery within the UK

D.4.3 Orders to outside the UK: depending on size these may be sent by Royal Mail or Courier. Delivery times outside the UK vary.

D.4.3 If you require special delivery arrangements please contact us directly ([email protected]) and we will try to accommodate them.

D.5 Delivery charges

D.5.1 Delivery charges will be calculated by our website and automatically applied to your order during the checkout process, or alternatively quoted by us.

D.5.2 Applicable delivery charges will depend upon the location of the delivery address, and the value and size of your order.

D.5.3 Our delivery charges are as follows:

(a) For Mainland UK (excluding remote areas)

• Order value up to and including £10.00, p&p = £2.00

• Order value up £10.01 to £20.00, p&p = £4.00

• Order value up £20.01 to £50.00, p&p = £5.00

• Order value up £50.01 to £100.00, p&p = £7.50

• Order value up £100.01 to £200.00, p&p = £12.00

• Order value over £200, POST FREE

(b) For UK offshore and remote

Postcodes AB 32, AB36-42, AB55-56; BT; FK 17-99; G83; GY; HS; IM; IV; JE; KA27, KA28; KW; PA21-78; PH17-50; TR22-24; ZE.

• Rates for orders up to £100 are the same as mainland UK

• Order value up £100.01 to £150.00, p&p = £12.00

• Order value over £150, p&p = £15.00

(c) Outside the UK

• Order value up to and including £15.00, p&p = £7.00

• Order value up £15.01 to £30.00, p&p = £12.00

• Order value up £30.01 to £75.00, p&p = £20.00

• Order value up £75.01 to £150.00, p&p = £30.00

• Order value over £150, p&p = £45.00

(You may have to pay import charges in your country)

D.7 Receipt and signature

D.7.1 Some orders may require a signature .

D.8 Additional deliveries

D.8.1 If an initial delivery attempt is unsuccessful, our delivery service provider will make at least 1 more attempt to deliver the products in your order.

D.8.2 If unable to deliver, the delivery service provider will usually leave a card at your address, with instructions on how to arrange delivery or collection.

D.9 Delivery problems

D.9.1 If you experience any problems with a delivery, please contact us at ([email protected]). If you order has not arrived with 10 days we will check the delivery details with you and attempt to trace it.

D.9.2 If our delivery service provider is unable to deliver your products, and such failure is your fault, we may agree to arrange for re- delivery of the products; however, we reserve the right to charge you for the actual costs of re-delivery (even where the initial delivery was free of charge).

D.9.3 An indicative list of the situations where a failure to deliver will be your fault is set out below:

(a) you provided the wrong address for delivery;

(b) there is a mistake in the address for delivery that was provided;

(c) the address for delivery is not reasonably accessible

(d) the address for delivery cannot safely be accessed;

(e) if in-person receipt is not required, there is no easy and secure means of leaving the products at the address for delivery and there is no person available to accept delivery; or

(f) if in-person receipt is required, there is no person available at the address for delivery to accept delivery and provide a signature.

D.9.4 Where goods are lost in transit and cannot be traced we will send a replacement, provided that the address is correct and accessible.