I booked the trip for my partner and his kids as a surprise however I had to inform him beforehand because FSC didn’t confirm the booking until a few days before and only because we phoned several times. When they arrived they were given rooms in the old building that were pretty outdated to be honest ( I had stayed previously in the new block and was impressed with the standard). At dinner time there was no where for them to sit and eat, no table reserved and they had to eat standing up until a member of the kitchen staff (apparently there was no staff available as it was after 4pm and fsc staff finished at that time) made them up a make shift table, next to the sink! Mealtimes in general al were over crowded and the families seemed to be out numbered by other adults.The kitchen staff did their best and should be credited for being extra patient and going above and beyond. Sorry, but I was embarrassed I recommended fsc to him. I so wanted to give a great review but I can’t recommend it to others after this.
